The University of Stockholm can be considered a big working-space with its 25,000 full-time students and 5,500 faculty members, studying and working on approx. 400,000 sqm. There are many security and safety considerations and therefore the University has recently decided to implement InCaseIT as their primary Crisis Management System.
“As our business is very varied, we need a Crisis Management System that can cover all aspects of the University´s Emergency Response Plan”, says Nellie Grenius Head of Security and further explains that “not only does the campus spans widely, but there is also an active research environment and laboratories with many people entering and exiting the facilities”.
In order to implement InCaseIT without further due, the University of Stockholm decided to start with some pre-defined scenarios. Nellie Grenius continues, “the easy implementation of InCaseIT within our infrastructure showed how user-friendly the platform is and further exhibits how important emergency planning is. Furthermore, Grenius points out that InCaseIT is delivered with a standardized checklist that easily can be amended and expanded.
Nellie Grenius is especially satisfied with the assistance she received during the implementation of InCaseIT from the local representatives, adding that their assistance was not only insightful but also helpful. – This enabled us to not only further strengthen our Emergency Response but also effectively train our faculty members. It is especially important for me that not only I can handle the situation set out in the ERP but also my colleagues and any employee at the University with access.
This is assisted by the built-in checklist and automated alert systems engaging all necessary personnel. The user-friendliness was one of the key elements for choosing InCaseIT as our primary Crisis Management Tool.
The crisis management team at the University consists of 10 people, with each of them having substitutes whom all are receiving the necessary training. Grenius explains, “the University has decided to structure their Crisis Management System into three scenarios, crisis communication, information security and laboratory operations. For each of the three scenarios there are scenario specific checklists, alerts via e-mail, SMS and voice calls. In addition, the University´s 15-page Emergency Response Plan is stored digitally on InCaseIT making it easily accessible”.
When asked which incidents are the most challenging Grenius continues that fire and water pose the biggest threat, with many of the faculty buildings and laboratories on campus storing chemicals but also fire is challenging as there´s always many people on campus. Therefore, we have a close relationship with local authorities and a comprehensive plan in place to inform students in case of an emergency.
The Corona Pandemic has forced faculty members and students alike to work from home and attend virtual meetings and classes. – Nellie Grenius concludes that it is especially in these times of outmost importance to have a digital Crisis Management System in place. With InCaseIT we have a handy system that alerts and virtually assembles our crisis management team whether they are on or off campus.